Phone : 1-800-753-7702 1-518-753-4500
Quality Retail Systems, Inc. (QRS) is an independent point of sale (POS) provider located in upstate N.Y. QRS is a leading supplier of cash registers and POS equipment to restaurants in upstate NY, Vermont, and Western MA. QRS also specializes in repairs of circuit boards, printers, monitors, keyboards, scanners, cash drawers, touch screens, and more - for customers worldwide. QRS is an authorized dealer and customer care center for TOAST, MICROS, POSI-TOUCH, EPSON, BIXOLON, and PSC / DATALOGIC.

QRS was established in 1989 with a strong commitment to provide the highest quality products and services to all of its' customers. This commitment has fueled the growth of the company from its' inception. QRS has established itself as one of the largest independent POS companies in all of New England.

QRS is proud to be New England's only independent dealer of Point of Sale (POS) systems for MICROS Hospitality (Table service, Quick service, Fast Casual, Hotel food & beverage, and Leisure & Entertainment).  We are the most experienced provider of hospitality technology in upstate NY, Vermont, and Western MA.

QRS has been serving the hospitality and restaurant POS industry since 1989. Our 40 employees have a combined 350+ years of service in the hospitality POS industry. Our competent, professional sales staff was carefully selected from the hospitality industry so they understand the needs of independent restaurateurs. Our installation and support staff has 60+ years experience of providing knowledgeable training and support. Our technical service staff has 250+ years experience with on-site repair, bench repair, and depot repair. QRS provides service and support 24 hours per day, seven days per week. The service, support, and management personnel are all equipped with cell phones, resulting in instant access to a very comprehensive knowledge base. QRS support staff provides immediate telephone assistance.

While many other vendors have come and gone, QRS has continually been successful and we are profitable and debt free, thereby ensuring your future with our products.

QRS is still supporting legacy MICROS systems we sold to our customers 20 years ago. No other vendor in our marketplace can make the same claim. Many of our customers come to us after investing in a low-cost competitive system only to be disappointed by lack of service and support, or worse, their POS system is obsolete or their vendor has gone out of business.

"It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money--that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot--it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." --John Ruskin (1819-1900).
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