Toll Free: 1-800-753-7702
Albany: 518-753-4500
Buffalo: 716-568-9503
Customer Testimonials to purchasing Micros from QRS:
The relationship you’ve forged with us has been seamless and I appreciate the efforts you’ve made to make it as painless as possible for us.  My team has mentioned numerous times how prompt your staff is with the repair and the work quality.

Paul Gerhart
Director, Retail Technology – Specialty Brands
  Hard Rock Café - Technology Partner of the Year: 
The Technology Partner of the Year has been an great partner for the past 6 years.  They have been instrumental in providing excellent customer service via their “spare in the air” program where POS equipment can be dispatched to the cafes next day.  This program has provided a significant cost savings to the cafes as well as less down time for equipment.  QRS continues to partner with us to seek new and effective ways to keep our POS systems maintained and running for our Business.

Thank you Quality Retail Systems for your dedication and we look forward to our continued partnership in the future
"On behalf of the staff and clientele at the Post Time Deli in Saratoga we would like to thank Tim Surento and the Micros System for making our lives easier. The system has been user friendly and Tim was so important during the transition and is proof that great customer service is still alive! It's great to know that Quality Retail Systems can program the system to our individual needs. I have happily forgotten what my life was like before implementing our Micros System. Many thanks and recommendations."
Danielle Lebed | Owner | Post Time Deli and Catering.
"Thank you for the professionalism throughout the entire installation process. Having been a customer of yours for the past 15 years I knew that QUALITY would be there to make sure that the transition would be as smooth as possible. MICROS is a superior product that is matched by your service and dedication to your customers. Thank you once again."
Antony Loupessis | President | Latham 76 Diner Inc.

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"I wanted to thank you for the exceptional service we received while setting up the Micros System here at our Cafe. Your training and support during this process was outstanding. You explained everything very clearly and concisely. My employees were trained quickly and efficiently and the system has worked well since. Having you here on opening day was truley appreciated. We would recommend you to everyone."
Doreen A. Kamen | Owner | The Fortunate Cup

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   "Our first experience with Micros was with the model 2700... QRS has been instrumental in providing support from the early days and especially now with the transition to the new Micros model e7... we value the working relationship we have with QRS and plan on continuing to the next generation of Micros POS..."
Kimberly Williams - SCCC Culinary Institute
"We want to thank you for your efficient installation of our Micros e7 system... we rely on dependable service from suppliers like you to keep our restaurant running smoothly... we appreciate your efforts and look forward to continuing our business relationship..."
Paul & Christine Von Zwehl - The Ordinary
"... how pleased we are with QRS and our new Micros e7 system... we have experienced immediate benefits... thanks to QRS..."
Greg & Bob Rentz - The Purple Pub
"...thank you for the exceptional service... we did not experience any unnecessary down time... the extra effort is a testament to QRS..."
Carolyn & PJ Davis - PJ's BAR-B-Q
"I can't remember a time before using the Micros e7 when the operation of our restaurant ran so well..."
Elizabeth Zucco - Pete & Chris Restaurant
"The Micros e7 is a terrific product and we had a smooth installation... we were happy with the process and would recommend QRS as the best choice for such a purchase..."
Kevin Rice - Destino Cocina Mexicana & Margarita Bar
"We want you to know that we are very pleased with the installation of our Micros e7 system and the quality of service your company provides... we sincerely appreciate your responsiveness and the way you conduct business... we will recommend QRS to others because of our satisfaction with your service..."
Maggie Smith - Maggies Restaurant
"We recently installed the Micros 3700 system and when we call QRS for service or support our calls are handled quickly and professionally... The hardware is very reliable and the software is easy to use... we would recommend QRS to anyone in the food-service industry..."
Ben Wright - Bobby Hudpuckers Grill
For the past 19 years, Quality Retail Systems (QRS) has been the only authorized Micros point of sale dealership in upstate New York, Western MA, and Vermont.
  • QRS has received the "Presidents Award" from Micros for outstanding sales and service the past 5 years consecutively.
  • QRS received the prestigious "Gold Medallion" Award from the Retail Solutions Providers Association, the nations leading POS association, for the top service and repair dealership in the nation.
QRS sales consultants have several years of actual restaurateur experience... they understand your business!
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