Quality Retail Systems, Inc.

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Monday - Friday: 8:00 a.m. - 5:00 p.m.
Support Available 24/7, 365 Days a Year

 

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Repair Request Form

About Us

QRS is proud to be New England's only independent dealer of point of sale systems for Micros Hospitality, including table service, quick service, fast casual, hotel food and beverage, and leisure and entertainment. We are the most experienced provider of hospitality technology in upstate New York, Vermont, and Western Massachusetts.

QRS has been serving the hospitality and restaurant POS industry since 1989. Our 40 employees have more than 350 years of combined experience serving in the hospitality POS industry. Our competent, professional sales staff was carefully selected from the hospitality industry, so they understand the needs of independent restaurateurs. Our installation and support staff has more than 60 years of experience providing knowledgeable training and support, and our technical service staff has more than 250 years of combined experience with on-site repair, bench repair, and depot repair. QRS provides service and support 24 hours a day, seven days a week.

The service, support, and management personnel are all equipped with cell phones, resulting in instant access to a very comprehensive knowledge base. QRS support staff provides immediate telephone assistance. While many other vendors have come and gone, QRS has continually been successful, and we are profitable and debt free, thereby ensuring your future with our products.

Your Legacy Specialists

QRS is still supporting legacy Micros systems we sold to our customers 20 years ago. No other vendor in our marketplace can make the same claim. Many of our customers come to us after investing in a low-cost competitive system only to be disappointed by lack of service and support, or worse, their POS system is obsolete, or their vendor has gone out of business.

"It's unwise to pay too much, but it's worse to pay too little. When you pay too much, you lose a little money--that is all. When you pay too little, you sometimes lose everything, because the thing you bought was incapable of doing the thing it was bought to do. The common law of business balance prohibits paying a little and getting a lot--it can't be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better." —John Ruskin (1819-1900).


Contact

Thank you for your interest. We look forward to hearing from you soon.

Repair Request Form

Phone
(800) 753-7702

Hours of Operation
Monday - Friday: 8:00 a.m. - 5:00 p.m.
Support Available 24/7, 365 Days a Year

Address
1531 NY-67
Schaghticoke, NY 12154
(518) 753-4500

8201 Main St., #3
Williamsville, NY 14221
(716) 568-9503

Service Area
Schaghticoke, New York, & Williamsville, New York
Each Office Serves a 300-Mile Radius

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